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  • #45862
    WAS2018
    Participant

    I last week migrated my WordPress Blog on GoDaddy from one of its Linux Economy servers to its Managed WordPress servers. Obviously, the IP address changed.

    Since then Post Views Counter displays no visits. I tested it today by myself clicking on five of my posts and it still shows zero visits.

    It thus must be pointed to my OLD IP address. I see nothing in the menu to allow an IP Address update, just exclusion of certain ones.

    I assume one of the files contains a reference to the Old IP Address, but there are so many I have no idea which one. Can someone direct me to the respective file so I can edit it to replace the old one w/ the NEW IP Address?

    #45885
    WAS2018
    Participant

    Subsequent to my above posting I downloaded all the Post Views Counter files, and then did a search of all of them for the old IP Address. It did NOT reveal any reference to it. Very perplexing … Apparently one of the PVC files refers to some other Word Press file that contains the old IP Address. I wonder which one?

    I then today Deactivated PVC and then Deleted it; I hoped this would somehow remove the erroneous reference. I then reinstalled PVC, and then went to the General page and tested the results by clicking on the “Add My Current IP” button under “Exclude IPs”; it returned the old IP address. The deletion and reinstall then did not resolve the problem.

    I wonder if clicking the box for Deactivation that recites “Enable to delete all plugin data on deactivation.”, and then trying Deactivation -> Delete -> Install would resolve the problem?

    #45907
    WAS2018
    Participant

    The problem appears to be resolved. The graph on the dashboard now displays post visits for 05/02 & 05/03; it also displays the posts visited.

    It occurred to me earlier – before I today opened the dashboard and ascertained the foregoing – that perhaps the problem was that the code in one of PVC’s files referenced a particular server and that an inordinate delay in DNS propagation to it of the new IP Address was the cause. The gap in reported visits commenced on 04/22 – on or about the day of migration from the old server to the Managed WordPress server – and continued through 05/01. Nine (9) days seems awful long for the propagation, but this is the only cause that presently occurs to me.

    In any event, it now appears the issue is closed. Nevertheless, if anyone has any thoughts or confirmation on the foregoing, they would be most appreciated.

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