Viewing 13 posts - 1 through 13 (of 13 total)
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  • #21058

    Anthony Prokos
    Participant

    Hi,

    Suddenly lightbox is not working on my website. I tried forcing it in the settings but nothing. How can I solve this?

    #21060

    Bartosz
    Keymaster

    Can you share your site url please?

    #21076

    Anthony Prokos
    Participant
    This reply has been marked as private.
    #21079

    Bartosz
    Keymaster

    Strange, there seems to be no Responsive Lightbox scripts, even though the Lighgallery is loaded fine.
    Can you please change the scripts loading position setting in Responsive Lightbox from Header to Footer? We’ll see if that helps.

    #21082

    Anthony Prokos
    Participant

    Done, but nothing changed…

    #21095

    Bartosz
    Keymaster

    Not ok. Are you using any javascipt minify plugin – a caching plugin optionally with js/css minify enabled?

    #21181

    Anthony Prokos
    Participant

    Yes! could it be this the problem?

    #21182

    Anthony Prokos
    Participant

    I’ve just disabled the minify option for the plugin files but still not working…

    #21185

    Bartosz
    Keymaster

    THe minify is still enabled.

    Now the RL and lightgallery extension scripts are loaded, your HTML syntax is ok too but when you click a link there’s javacript error coming from the minified js file:

    TypeError: t(…).offset(…) is undefined 1 df438e7944d797f28f72ff5a0f7f0e4a.js:2:1935

    #21186

    Anthony Prokos
    Participant

    All minification is disabled now, but still nothing

    #21189

    Bartosz
    Keymaster

    And now it tells you exactly what’s responsible for the issue:

    TypeError: $(…).offset(…) is undefined 1 scripts.js:4:676

    #28846

    sam bannoura
    Participant

    Dear support team,

    We have similar issue we are using smart slider but we have issue it doesn’t show the caption or the title instead it’s showing undefined.

    Thank You

    #28872

    Bartosz
    Keymaster

    @bannoura what lightbox script are you using? can you share an url of your site?

Viewing 13 posts - 1 through 13 (of 13 total)
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