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  • #32845

    Alexander Offermann
    Participant

    I’m trying to activate the licenses for the Photo & Art Bundle Single extensions for Responsive Lightbox & Gallery 2.1.0 but I keep getting “licenses activation failed.” responses. I’ve gone to the Purchase History page and made sure that they are all shown as Active and have my Site URL in them properly. I’ve then copied and pasted the License keys from that section and pasted them into the fields in the Licenses Tab under the Lightbox section and hit Save Changes, but it keeps saying “3 licenses activation failed” (I installed Lightcase Lightbox, Lightgallery Lightbox, and Photoswipe Lightbox extensions). Are there any other steps I can take to debug why I can’t activate them?

    #32916

    Alexander Offermann
    Participant

    Any help on this issue? If not, can I get a refund of my license? The plugin is not working correctly and I’m assuming it’s because the license activation failed?

    #34276

    Martin Eiser
    Participant

    Bought Hidden Gallery same problem. And no answer from the support so far? Really?

Viewing 3 posts - 1 through 3 (of 3 total)
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