Viewing 14 posts - 1 through 14 (of 14 total)
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  • #26512

    David Miles
    Participant

    Prior to update from 1.0.6 versions of the plugins, this was fine – now it is a mess

    [gallery type="justified" link="file" columns="2" captions="1" row_height="300" ids="21658,21659,21660,21661,22618,22617,22616,22614,22615,22613,22611,21660,22612"]

    This one renders in 3 columns – despite being told 2 – the captions are a mess – this is from a post prior to the update

    [gallery link="file" type="justified" columns="2" size="full" ids="21658,21659,21660,21661,22618,22617,22616,22614,22615,22613,22611,22612" orderby="rand"]

    This one – inserted using the Add Media button – renders images in full-size, stacked on top of one and other

    #26519

    David Miles
    Participant

    If I manually add captions=”1″ row_height=”300″ to the second one it is better – but why does the plugin not add these – and the captions are still a total rendered mess

    #26520

    David Miles
    Participant

    Also all the images are now fuzzy – this is a terrible upgrade experience

    #26523

    David Miles
    Participant

    And if i try to post images to show you – your ticket system does not accept them

    #26665

    David Miles
    Participant

    Any reply? Even an acknowledgement that it is broken – support from you guys is terrible

    #26666

    Bartosz
    Keymaster
    This reply has been marked as private.
    #26746

    David Miles
    Participant

    Rendering is better but now the caption shortcode appears to have no effect – one step forwards, two steps back

    #26831

    David Miles
    Participant

    Any feedback?

    #26850

    David Miles
    Participant

    Any reply? Even an acknowledgement that it is broken – support from you guys is terrible

    #26851

    Bartosz
    Keymaster

    We’ve just pushed two updates – for RL&G version 2.0.5 and Justified Gallery v1.1.2 that address this issue as well.
    Do you have both plugins updated?
    Can you share a link to a gallery example?
    Do you have the same result using gallery and rl_gallery shortcode?

    #26991

    David Miles
    Participant

    I posted two sets of links – failed to display here – this support system is not very robust

    #26992

    David Miles
    Participant

    Have you tried the same effect – turning off the captions – on a test site of yours?

    #27054

    David Miles
    Participant

    Is this as good as support gets? Ignoring customers

    #27173

    David Miles
    Participant

    OK – I give up – support is terrible – the plugins don’t work correctly – free plugins in the WordPress repository have better features and support

Viewing 14 posts - 1 through 14 (of 14 total)
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