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  • #9159
    Margaret Moroz
    Participant

    I am not clear on how this is supposed to be installed. I uploaded the zip file and activated my site but on the lightbox plug-in setting I don’t see anything different than the free version. I look at the free version setting and there is nothing different i.e. no new tabs. This quite frustrating on what should be a simple process it is taking too much of my time. Why isn’t there some instruction provided?

    #9161
    Bartosz
    Keymaster

    After you have activated this extension there should be new Lightcase option available under Lightbox script in Responsive Lightbox settings.

    Isn’t that available?

    #9192
    Margaret Moroz
    Participant

    No it is not available.

    #9206
    Bartosz
    Keymaster

    If you have both plugin installed and activated it just has to be there.

    Can you paste a screenshot of you RL settings?

    #9211
    Margaret Moroz
    Participant
    #9242
    Bartosz
    Keymaster

    Then it’s all good – you have the lightcase script available in the Lightbox script option. It’s just not selected.

    #9272
    Margaret Moroz
    Participant

    I DO NOT HAVE ANY NEW OPTIONS. THE ONLY ONES I ARE THE SAME AS THE FREE VERSION.
    THIS IS THE SCREENSHOT OF THE FROM YOUR WEBSITE OF THE OPTIONS THAT I SHOULD HAVE:
    https://www.dfactory.eu/files/edd/rl-lightcase-screenshot-2.png
    I DO NOT HAVE A PAGE LIKE THAT ONE.

    #9283
    Bartosz
    Keymaster

    Margaret, you have to select the Lightcase (i see it available in your screenshots) in Lightbox script option – the first one at the top – and save. Then under Lightbox settings tab you will have all the options for the Lightcase.

    The Lightbox settings tab content changes, depending on what script you have selected in the first option in General settings tab.

Viewing 8 posts - 1 through 8 (of 8 total)
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